(Updated on 28/06/2019)

CRYPTELITE PARTNERS (hereinafter "CRYPTELITE")attaches great importance to the protection of your privacy. In accordance with the European regulations of 27 April 2016, CRYPTELITE has adopted common principles within its Privacy Policy, available on the website


CRYPTELITE, a simplified limited company (société par actions simplifiée), with registered office located in Laval (53000), Laval Mayenne Technopole, 6 rue Léonard de Vinci, (hereinafter "We") is responsible for the processing of your personal data. The purpose of this document is to inform you about how we use and protect your personal data and why we process it.


It applies uniformly to all CRYPTELITE products and services, it being specified that additional information may be provided to you if necessary when you subscribe to a particular product or service.


1. What personal data do we process?


We only collect and use the personal data that we need in the course of our business to provide you with personalised and quality services.


We may collect different categories of personal data from you, including:


  • Identification and contact information (first and last name or company name, postal address or registered office, email address, telephone number, Telegram user name);

  • Identification and authentication data, particularly when using CRYPTELITE services (technical logs, computer traces, information on the security and use of the terminal, IP address);

  • Transaction data (such as transaction number, details of purchase, subscription, good or service purchased);

  • Data relating to interactions with us: on our premises, on our website, on our pages, on social networks, during telephone or video interviews and conversations, in emails.


The data we use may be collected directly from you or obtained from the following sources, for the purpose of verifying or enhancing our databases:


  • Websites or social network pages containing information that you have made public and databases made public by third parties.


2. Why and on what basis do we use your personal data?

A. To comply with our legal and regulatory obligations


We use your personal data to fulfill various legal and regulatory obligations, including:


  • The fight against tax fraud, compliance with tax audit and reporting obligations;

  • Responses to official requests from duly authorized public or judicial authorities.


B. To perform a contract with you or provide you with pre-contractual information


We use your personal data in particular to conclude and execute our contracts, as well as to:


  • Provide you with information about our products and services;

  • Carry out operations related to customer management;

  • Develop prospecting operations and commercial statistics;

  • Organize contests, lotteries or any other promotional operation;

  • Improve our website, products and services;

  • Assist you with special requests;

  • In the context of customer relationship management, in particular:

  • Assessment of your needs and knowledge, for example in terms of crypto-actives;

  • The security of the payment services you use.


C. To serve our legitimate interests


We use your personal data to set up and develop our products or services, optimise our risk management and defend our interests in court, including for the purposes of:


  • Proof of transactions or operations;

  • IT management including infrastructure management and business continuity including life safety;

  • Establishment of anonymous statistical models, tests, for research and development, in order to optimize CRYPTELITE risk management or to improve our offer.


D. To respect your choice when we ask for your consent for a particular treatment


In some cases, consent is required to process your data, for example:


  • When the purposes described above result in automated decision-making that produces legal effects, either concerning you or significantly affecting you, we will inform you separately of the underlying reason and the expected importance and consequences of such processing.


3. To which categories of entities will your personal data be disclosed?


In order to accomplish the above purposes, CRYPTELITE may disclose your personal data only to:


  • Financial authorities, judicial or state agencies, public bodies upon request and within the limits permitted by regulations.

  • Certain regulated professions such as lawyers, notaries, auditors.

  • Subcontractors or third-party service providers, including website host or CRM software vendors.


Neither CRYPTELITE nor any of the parties listed above sell the personal data of visitors and users of its website. We require that all third parties guarantee the security of your personal data and process it in accordance with the law.


In addition, the personal data collected are not transferred outside the European Union.


4. How long do we keep your personal data?

Your personal data are kept for the entire period of the business relationship and deleted after three years following our last exchange in the absence of a business relationship.


5. What are your rights and how can you exercise them?


In accordance with the applicable regulations, you have different rights, namely:


  • Right of access : you can obtain information about the processing of your personal data and a copy of this personal data.

  • Right of rectification: if you consider that your personal data is inaccurate or incomplete, you may request that this personal data be amended accordingly.

  • Right of deletion: you may request the deletion of your personal data within the limits permitted by the regulations.

  • Right to processing limitation: you can request the processing limitation of your personal data.

  • Right of objection: you may object to the processing of your personal data for reasons related to your particular situation. You have the absolute right to object to the processing of your personal data for commercial prospecting purposes, including profiling related to such prospecting.

  • Right to the portability of your data: where this right is applicable, you have the right to have the personal data you have provided us returned to you or, where technically possible, to transfer them to a third party;

  • Right to define guidelines for the storage, erasure or communication of your personal data, applicable after your death.

  • Right to withdraw your consent: if you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

You may exercise the rights listed above at any time and by any means, including:


  • By postal mail addressed to:


Customer Service & Support

Laval Mayenne Technopole

6, rue Léonard de Vinci

53000 Laval – France



The request must be accompanied by a photocopy of a valid and valid identity document.

In accordance with the law, your request will be processed within a maximum of two months of receipt.
We remind you that abusive requests are punishable by law.


In some cases, you can also exercise these rights directly:

  • If you have subscribed to one of our newsletters: you can unsubscribe at any time by clicking on the unsubscribe link at the bottom of each email received;

In addition, in accordance with applicable regulations, you are entitled to file a complaint with the competent supervisory authority such as the CNIL (Commission Nationale de l'Informatique et des Libertés) in France.

6. How can you find out about the changes made to this personal data information document?


In a world of constant technological change, we regularly update this information document.

We invite you to read the latest version of this document on our website and we will inform you of any substantial changes through our website.


7. How to contact us?


If you have any questions about the use of your personal data covered by this document, you can contact us either:


  • By postal mail addressed to:


Customer Service & Support

Laval Mayenne Technopole

6, rue Léonard de Vinci

53000 Laval – France



We undertake to respond to your request within a reasonable period of time, which may not exceed two months from receipt.


Laval Mayenne Technopole

6, rue Léonard de Vinci

53000 LAVAL



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